Awalim Groupعوالِم قروب
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SYS-AWEX-09liveLogistics & Shipping

Awalim Expressintelligent cloud logistics & fleet dispatching

Autonomous end-to-end cloud platform for last-mile delivery, real-time courier tracking, and algorithmic parcel dispatching.

Awalim Express centralized dispatch control room managing parcels and couriers on live maps
Awalim ExpressSYS-AWEX-09
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Client
Regional Logistics & Delivery Networks
Industry
Supply Chain & Urban Logistics
Role
Full Architecture & Systems Engineering
Platform
Cloud Web Dashboard & Driver PWA
Status
Production Ready
Node.jsExpressPostgreSQLLeaflet MapsWebSocketsGPS Engine

Resultsالنتائج

What changed

Results first, then how we delivered them. Traceable verified data — zero fluff.

-42%
Reduction in Delivery Time
-28%
Fleet Fuel Savings
0.05%
Delivery Dispute Rate
2x
Driver Drop Throughput

The challengeالتحدّي

The problem we came to solve

Regional parcel networks suffered from massive operational lag, delayed customer handoffs, and blind dispatching caused by spreadsheets, manual phone calls, and fragmented GPS tracking.

  • Inability to monitor large driver fleets accurately in congested urban grids
  • Delayed customer ETA notifications leading to high missed-delivery rates
  • Lack of algorithmic batching for geographically contiguous drops
  • Lost paper receipts and disputes over handoff signatures

Approachالمقاربة

What we decided — and why

01

Algorithmic Auto-Dispatch Engine

Clusters incoming orders by geo-fenced zones and instantly routes them to the nearest available driver, slashing processing time by 70%.

Algorithmic Auto-Dispatch Engine
02

Live WebSocket Telemetry

Streams courier GPS coordinates every 3 seconds with 5-meter accuracy, providing recipients with live-tracking links via SMS and WhatsApp.

Live WebSocket Telemetry
03

Digital Proof of Delivery (PoD)

Captures recipient e-signatures, door drop photography, and encrypted OTP codes to eliminate delivery disputes.

Solutionالحل

What was delivered

Engineered the full Awalim Express platform uniting a mission control dispatch room, a lightweight driver PWA that thrives on spotty cellular connections, and instant merchant settlement ledgers.

01 Automated Ingestion Merchant API push to dispatch queues 02 Geographic Clustering Optimal route calculation and assignment 03 Live Navigation Recipient alert and turn-by-turn tracking 04 Encrypted Proof of Delivery Digital signature, OTP, and ledger credit
1. Automated Ingestion: Merchant API push to dispatch queues 2. Geographic Clustering: Optimal route calculation and assignment 3. Live Navigation: Recipient alert and turn-by-turn tracking 4. Encrypted Proof of Delivery: Digital signature, OTP, and ledger credit
Fleet dispatch board and multi-courier route visualization
Courier PWA mobile view with live turn-by-turn guidance

Client testimonialشهادة العميل

Awalim Express turned the daily chaos of coordinating 60 drivers into a quiet, precision dashboard. Merchant billing that used to take days now finishes in one click.

— Eng. Tareq Kanaan، Director of Logistics Operations

Next step

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